In a typical year, Mary Kay Inc. invests millions of dollars in research and conducts hundreds of thousands of tests to ensure that every Mary Kay® product meets the highest standards of safety, quality and performance. Before any cosmetic product is allowed on the market, it must pass stringent government safety requirements. As a matter of principle, Mary Kay Inc. regularly goes beyond what is required by law when it comes to product safety.
Scientific experts assess every individual ingredient and every finished product.
The rigorous testing, and retesting, is performed or supervised by members of the Mary Kay Research and Development laboratories, including Ph.D.s and other advanced-degreed scientists in such areas as toxicology, pharmacology, microbiology, chemistry and biochemistry.
Every product decision is based on scientific fact, not opinion.
Mary Kay Inc. relies on proven scientific research utilizing the most advanced technologies available, and the Company will not use any ingredient until our testing has proven it safe and effective for use.
All skin care and cosmetic products are regulated by government health and safety authorities.
Before any product is allowed on the market, it must pass stringent government safety requirements. As a matter of principle, Mary Kay Inc. regularly goes beyond what is required by law when it comes to product safety.
Independent board-certified dermatologists and other medical experts play a vital role in product testing.
Clinical testing is conducted in independent laboratories where volunteers use Mary Kay® products under strict supervision and evaluation by board-certified dermatologists and ophthalmologists. Clinical testing is conducted in independent laboratories where volunteers use Mary Kay® products under strict supervision and evaluation by board-certified dermatologists and ophthalmologists.
"One of our corporate goals at Mary Kay is to achieve total consumer satisfaction worldwide by focusing on quality, value, convenience, innovation and personal service."
-Terry Jacks, Vice President of Product Development
As part of the Mary Kay Research and Development team, the Clinical and Consumer Evaluation Department is dedicated to determining the needs of Mary Kay customers. The department tests and measures the safety, efficiency and overall performance of Mary Kay® products with consumers and helps the company establish product claims and benefits.
Clinical efficacy testing helps support and create product claims that provide consumers with data to compare the effectiveness of a product, such as “85 percent saw improvement in skin texture.” Tests are conducted by board-certified dermatologists for expert grading of clinical participants. Clinical safety testing evaluates Mary Kay® products to determine irritation and allergy potential. These critical studies are conducted to ensure product safety and provide consumers with relevant product information, such as whether a product is “suitable for sensitive skin” or “non-comedogenic.”
As part of the company’s ongoing commitment to ensure that Mary Kay® products consistently meet or exceed consumer expectations, Mary Kay puts its products to the test through consumer testing. Under the direction of consumer science experts in home-use studies, central-location tests and qualitative focus groups, thousands of women worldwide use our products to help the company better understand the benefits women want from the products, how often they use it and what results or improvements they’d like to see. At Mary Kay, we ensure that women get what they want – innovative beauty products they can believe in, at affordable prices.
