Our product philosophy is simple. We always put you first.
We never compromise when it comes to the quality and safety of our products.
We make product decisions based on scientific fact, not opinion.
We push the boundaries of innovation to consistently surprise and delight you.
We always put you first.
“Our Company is built on relationships, so we must always think from the customers’ point of view and act in their best interests.”
– Mary Kay Ash
We Discover What Women Want
By constantly combing the globe for the latest ingredients, technology and innovation, our dedicated team of scientists are able to continually develop and deliver cutting-edge skin care, bold color cosmetics and fragrances. Mary Kay partners with top makeup artists, trendsetters and fashion designers worldwide, enabling Mary Kay Independent Beauty Consultants to provide the irresistible products women want coupled with personalized service. This insight allows our company to not only deliver what women want today, but also to develop the products they’ll want in the future.
From inspiration to formulation to distribution, each new Mary Kay® product passes through a series of stringent research and consumer testing procedures. To date, Mary Kay Inc. has more than 1,300 patents for products, advanced technologies and packaging designs in its global portfolio. This milestone validates Mary Kay’s status as one of the top innovators in the direct selling and cosmetics industries.
The Mary Kay Satisfaction Guarantee
We believe that customer satisfaction isn’t a one-time event, it’s a life-long commitment. Mary Kay Inc. has developed partnerships around the world with leading dermatologists, ophthalmologists and other medical professionals in academic institutions and private practice. Through collaborations with experts and ongoing exploration and evaluation of advancements in technology, our dedicated team of scientists are able to continually develop world-class products. At Mary Kay, we stand behind each and every product sold by members of our independent sales force with the Mary Kay® Satisfaction Guarantee. For details, click here.
Mary Kay Does Not Support Animal Testing
Mary Kay does not conduct animal testing on our products or ingredients. Nevertheless, there are still some governments that conduct animal testing before they will allow certain products to be sold in their country. Mary Kay is committed to the elimination of animal testing and is a strong advocate of utilizing alternative methods to substantiate the safety of our ingredients and products. For almost three decades, we have been a global leader in helping to develop alternative testing methods to ensure product safety, and we will not rest until we convince all governments that alternative methods are a better way to ensure cosmetic product safety. Our commitment continues in partnership with global regulatory agencies that manage cosmetic safety, with animal advocacy groups and with leading animal alternative researchers. You can rest assured that none of the products you purchase in the United States have been tested on animals.
Pink Doing Green
Knowing our actions today will affect the quality of life of future generations, Mary Kay continuously seeks opportunities to improve our environmental performance and strives to find ways to be even more sustainable and green. We call it Pink Doing Green®. With a U.S. recycling program and implementation of responsible transportation and energy consumption practices, Mary Kay has earned numerous environmental awards and remains a corporate leader in resource conservation.