Product Promise

Woman with dots of Mary Kay Dynamic Wrinkle Limiter on her forehead. A hand with pink gloves is touching her forehead to give scientific effect.

Our Product Promise:

We Always Put You First.

We never compromise when it comes to the quality and safety of our products. We make product decisions based on scientific fact, not opinion. We push the boundaries of innovation to consistently surprise and delight you. We always put you first.

Because we are confident that you will be delighted by the benefits you see, we stand behind the products you buy from your Independent Beauty Consultant with a Mary Kay® Satisfaction Guarantee.

Safety is an integral part of every phase of product development. To ensure product safety, quality, and performance, we remain unwaveringly committed to our Always List. These are the principles we follow to ensure that we stay true to our product promise: to ALWAYS put you first.

Our Always List
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We Research

We thoughtfully research every ingredient. If we can’t confidently verify its safety through science, it simply doesn’t make it into our products.

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We Evaluate

We rigorously assess each formula for safety, quality, and performance—partnering with dermatologists and leading experts to ensure every product meets our highest standards.

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We Investigate

We continuously monitor and review emerging scientific data, acting quickly and responsibly to address any product safety concerns.

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We Prohibit

We exceed global regulations by restricting more than 1,300 ingredients worldwide—because your well‑being deserves nothing less.

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We Qualify

We choose only high‑quality, trustworthy ingredients that deliver beautiful results you can feel good about.


Mary Kay Does Not Support Animal Testing 

Mary Kay does not conduct animal testing on our products or ingredients. Nevertheless, there are still some governments that conduct animal testing before they will allow certain products to be sold in their country. Mary Kay is committed to the elimination of animal testing and is a strong advocate of utilizing new approach methodologies to substantiate the safety of our ingredients and products. For almost three decades, we have been a global leader in helping to develop alternative testing methods to ensure product safety, and we will not rest until we convince all governments that alternative methods are a better way to ensure cosmetic product safety. Our commitment continues in partnership with global regulatory agencies that manage cosmetic safety, with animal advocacy groups and with leading animal alternative researchers. 

Dr. Lucy Gildea

Chief Brand and Scientific Officer

Meet Our Scientists